Are you trying to provide support through your WordPress website? Well, did you ever think about chatbots? If you did then there are several chatbot plugins available in the WordPress repository that you can add to your WordPress website.
There may be a worry that chatbots would hurt your customer service or hinder the quality of assistance you give to users. Nevertheless, using Artificial Intelligence (AI) technology such as chatbots can aid you to streamline and boost customer assistance.
Are you wondering what is chatbot? Talking about chatbots, it is somehow similar to live chat but it functions differently in contrast to live chats. In simple terms, a chatbot is an automated chat system that functions automatically in furnishing instructions, supervision, judgments, etc to audiences.
Adding chatbots to your website can bring a lot of changes to your business as it plays an important role in increasing your customer satisfaction rate, your conversion rates, boosting your sales, and providing 24/7 customer support.
Whether you are looking for simple, free chatbot plugins for your WordPress or a lead-generating machine, we have got you covered through this post. In this article, we have compiled handpicked collection of WordPress chatbot plugins that come with all the important functionalities.
Let us go through the WordPress chatbot plugins one by one.
Best and Free WordPress Chatbot Plugins
Website Chatbot
Website Chatbot is one of the best WordPress Chatbot plugins that help you collect data from your visitors. The plugin is very straightforward and beginner-friendly. Website Chatbot, an automated chatbot that bridges the gap between the third-party chatbot builder and the WordPress chatbot plugin. The plugin gives 24/7 service without involving a human assistant. Using a Website Chatbot, you can gather customer responses coherently. As this plugin comes with incredible features at a reasonable price, it is an ideal chatbot plugin to add to your WordPress website. You can download Website Chatbot for free from WordPress.org.
Major Features:
- Chat with visitors 24/7, even while you sleep
- Allow contacts to set appointments
- Grow your email list and subscriber base
- Notify the sales team about hot leads
- Engage your visitors
- 100% customer support
- Comes with fast drag and drop builders
WP-Chatbot for Messenger
With more than 10,000+ active installations, WP_Chatbot for Messenger is one of the most widely used WordPress Chatbot plugins that can be installed effortlessly. The plugin gives you one inbox to receive customers’ messages from a Facebook page and the website chatbot widget. Using this chatbot plugin you can communicate with visitors 24/7. Besides that, you can also share marketing messages and answer FAQs with this WordPress chatbot, and reach more customers automatically.
Major Features:
- Live chat with visitors 24/7
- One-click installation
- Zero-hassle integration
- 100% integration with Facebook
- Single inbox for all incoming messages
- Comes with a builder and templates to create custom chatbots
HubSpot
Likewise, HubSpot is another most popular WordPress Chatbot plugins with more than 200,000 active installations that allow you to advance your business. HubSpot helps you turn your visitors into leads, nurture them into customers, and measure your business growth. It is in fact the most powerful and easy-to-use contact management, email marketing, live chat, forms, and analytics plugin. Moreover, HubSpot offers dedicated support to its users. Besides that, the HubSpot chatbot works excellent in the case of a “customer relationship management” solution.
Major Features:
- Live chat with visitors 24/7
- Comes with various templates for different kinds of conversations
- Build beautiful, responsive email newsletters
- Manage contact database with HubSpot’s free CRM
- Measure your business growth in real-time
- Can be used as an all-in-one marketing plugin
Chatra Live Chat + ChatBot + Cart Saver
Chatra Live Chat + ChatBot + Cart Saver is one of the most flexible WordPress Chatbot plugins that comes with customizable chatbot templates to generate leads, provide basic support, and assist with completing the checkout process. Additionally, Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Using this plugin, you can gather actionable judgments to enhance your store, identify issues, collect contact details, and understand clients better. You can download this plugin from the WordPress repository for free, however, you can upgrade to its premium version for additional features which starts at the price of $23 per month.
Major Features:
- Real-time visitor list
- Email integration
- Facebook integration
- Intelligent form bot
- Full Woocommerce support
- Intelligent form bot
- Live typing insights
ChatBot
The ChatBot is one of the most flexible WordPress Chatbot plugins that are very easy to use. It works in Natural Language Processing Mode or Menu-Driven More or a combination of both. ChatBot can be used as a plug n play chatbot without any technical knowledge at all. Well, ChatBot can be easily installed and chat with the website users, show text responses, display a small set of FAQs, let users email you for support, or leave their phone numbers like a floating HelpDesk or a Conversational Floating Contact bot. Moreover, the plugin can also be integrated with Google’s Dialogflow. Do try this plugin to see the change in your WordPress website.
Major Features:
- Rearrange the Start Menu
- Upload Custom Icon
- Integrate with FaceBook messenger
- Built-in, plugin n play features
- Supports any languages including RTL
Chatbot with IBM Watson
Chatbot with IBM Watson is one of the most useful WordPress Chatbot plugins that offer a wide range of features. Furthermore, it is a robust chatbot plugin for WordPress and it is the most impressive artificial intelligence service built by IBM. Using this plugin, you can append a chatbox to your site and train it to assist your customer. With this powerful plugin, you can provide the best customer support to your users. Besides that, you can also help your users navigate your website so that they can find the exact solution they are looking for. IBM Watson Assistant is your ultimate choice if your priority is to provide top-notch support to your visitors.
Major Features:
- Easy VOIP calling powered by Twilio
- Choose the pages and posts for Visitors
- Customize the appearance of the chatbox
- Watson Assistant chatbot available
- Enables you to view past conversations between users and Watson
- Powerful chatbot with machine learning
Cliengo – Chatbot
Cliengo – Chatbot is one of the most useful WordPress Chatbot plugins that help you reach better sales opportunities and offer visitors a great experience in their first contact. Not just that, it also helps you gain qualified leads for subsequent follow-up commercial actions. Like other chatbot plugins, Cliengo also comes with one inbox for customer messages from social media, instant messaging apps, and website visitors. This feature enhances customer support for any business. Besides that, Cleingo adjusts to your company’s processes and integrates with 80% of the CRMs on the market.
Major Features:
- Integrated to Facebook, Whatsapp, live chat, and CRM
- Connected to Google Analytics
- WordPress chatbot reply options with answers
- Chatbot templates for customer support and lead generation
Chatbot plugins contribute to the online business to give it a new dimension. It plays a key role in the interaction with the customers as it can influence the experience of the visitor of your website. Chatbots are becoming more than popular in this sophisticated world as they can help your website achieve the next level. Be it an online business or a simple blog, chatbots can be a powerful weapon to deal with clients’ queries. With this, it is not necessary for you to spend more time answering their simple inquiries. Even though chatbots can’t be a complete replacement for human interaction, they can work 24/7.
We hope this article was helpful for you in selecting the best Chatbot plugins for your WordPress website. You add any of the plugins mentioned in this post to make your WordPress website more impressive and useful.